Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. Standard shipping typically takes 3–7 business days within the United States. Expedited options may be available at checkout.
Shipping Carriers
We ship primarily via USPS, UPS, or FedEx, depending on your location and the most efficient delivery method.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow up to 24 hours for the tracking link to become active.
Delays
We are not responsible for delays caused by carriers, customs processing, weather, or other events beyond our control.
Lost or Damaged Packages
If your order arrives damaged, defective, or you believe it has been lost in transit, please contact us immediately at ashley@aurevalabs.com