Privacy policy
Privacy Policy – AUREVÀ Labs
Last updated: January 9, 2026
At AUREVÀ Labs, privacy is part of our commitment to integrity, transparency, and trust. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and communications.
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Our Approach to Privacy
We collect only what is necessary to operate our business, deliver your orders, and improve your experience. Your personal information is treated with care and is never sold or misused.
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Information We Collect
Automatically Collected Information
When you browse our website, we may collect limited technical information, including:
• Device type, browser, IP address, and time zone
• Pages visited and interactions with site content
• Cookies and similar technologies used to improve functionality
This data helps us understand how our site performs and how customers engage with our content.
Information You Provide Voluntarily
When you place an order, create an account, or contact us, we may collect:
• Name and contact details
• Billing and shipping information
• Order and transaction details
• Email address and phone number
Payment information is processed securely through trusted third-party providers and is never stored on our servers.
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How We Use Your Information
Your information is used exclusively to:
• Process and deliver orders
• Communicate order confirmations, updates, or support messages
• Prevent fraud and unauthorized activity
• Improve our website, services, and product experience
• Send marketing communications only if you have chosen to receive them
You remain in control of your communication preferences at all times.
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SMS & Email Communications
If you opt in to receive emails or SMS messages, we may contact you regarding:
• Order updates
• Account-related notifications
• Brand announcements or promotions
You may unsubscribe or opt out at any time by following the instructions provided in each message.
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Cookies & Analytics
AUREVÀ Labs uses cookies and analytics tools to better understand website performance and user behavior. These tools help us refine our digital experience without identifying you personally.
You may disable cookies through your browser settings if you prefer.
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Sharing of Information
We do not sell, rent, or trade personal information.
Your data may be shared only with trusted service providers who assist us in operating our business, such as:
• Payment processors
• Shipping and fulfillment partners
• Website analytics providers
These partners are contractually obligated to protect your information and use it solely for authorized purposes.
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Do Not Track Signals
Some browsers offer “Do Not Track” features. At this time, our systems do not respond differently to such signals.
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Your Privacy Rights
Depending on your location, you may have the right to:
• Access personal information we hold about you
• Request corrections or deletion of your data
• Withdraw consent for marketing communications
To exercise any of these rights, please contact us directly.
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Data Retention
We retain order-related information only as long as necessary for legal, operational, or customer service purposes.
Contact information for marketing or SMS communications is retained until you opt out.
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Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page.
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Contact
For privacy-related questions or requests, please contact:
Info@aurevalabs.com